为什么我的QQ邮箱总是接收不到邮件?
发布网友
发布时间：2022-04-24 02:00
共2个回答
热心网友
时间：2023-10-20 13:30
首先用此邮箱帐号给自己发一封邮件，如果成功发信并且能够收到该邮件，说明邮箱状态正常。若没有收到邮件，请按以下方法检测：
打开任一浏览器，输入“QQ邮箱”搜索，找到官网入口进入。
/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"/>
2可以扫描二维码，也可以输入账号密码进行登录。
/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"/>
3登录进主页面后，找到下方的“自主查询”选项，点击进入。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"/>
4再进入“收信查询”里查看是否有记录，如果有记录，在操作栏中会显示对应的情况（可能会有被系统拦截、收信规则、黑名单等情况），如下图所示，这里有邮件被系统拦截了。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"/>
5点击右方的“添加到白名单”，邮件就能成功被找回。
/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"/>
方法2
1
可以使用其他QQ邮箱给没有接收到邮件的QQ邮箱发送邮件，如果有收到。可能是对方的邮件还没有成功发送，请联系对方发件人核实，例如对方已经退信。
/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"/>
方法3
1在“收件查询”的页面中还有一个“收不到来信？我要投诉”的提示，从这里点击进入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填写好相关信息，点击发送报告，反馈即可。
/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"/>
热心网友
时间：2023-10-20 13:31
设置全开启，正常？却收不到。我不信。是
邮箱
联系人
的
邮件
，还是
陌生人
发的邮件，还是激活邮件？说详细点儿。
热心网友
时间：2023-10-20 13:30
首先用此邮箱帐号给自己发一封邮件，如果成功发信并且能够收到该邮件，说明邮箱状态正常。若没有收到邮件，请按以下方法检测：
打开任一浏览器，输入“QQ邮箱”搜索，找到官网入口进入。
/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"/>
2可以扫描二维码，也可以输入账号密码进行登录。
/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"/>
3登录进主页面后，找到下方的“自主查询”选项，点击进入。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"/>
4再进入“收信查询”里查看是否有记录，如果有记录，在操作栏中会显示对应的情况（可能会有被系统拦截、收信规则、黑名单等情况），如下图所示，这里有邮件被系统拦截了。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"/>
5点击右方的“添加到白名单”，邮件就能成功被找回。
/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"/>
方法2
1
可以使用其他QQ邮箱给没有接收到邮件的QQ邮箱发送邮件，如果有收到。可能是对方的邮件还没有成功发送，请联系对方发件人核实，例如对方已经退信。
/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"/>
方法3
1在“收件查询”的页面中还有一个“收不到来信？我要投诉”的提示，从这里点击进入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填写好相关信息，点击发送报告，反馈即可。
/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"/>
热心网友
时间：2023-10-20 13:31
设置全开启，正常？却收不到。我不信。是
邮箱
联系人
的
邮件
，还是
陌生人
发的邮件，还是激活邮件？说详细点儿。
热心网友
时间：2023-10-20 13:30
首先用此邮箱帐号给自己发一封邮件，如果成功发信并且能够收到该邮件，说明邮箱状态正常。若没有收到邮件，请按以下方法检测：
打开任一浏览器，输入“QQ邮箱”搜索，找到官网入口进入。
/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"/>
2可以扫描二维码，也可以输入账号密码进行登录。
/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"/>
3登录进主页面后，找到下方的“自主查询”选项，点击进入。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"/>
4再进入“收信查询”里查看是否有记录，如果有记录，在操作栏中会显示对应的情况（可能会有被系统拦截、收信规则、黑名单等情况），如下图所示，这里有邮件被系统拦截了。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"/>
5点击右方的“添加到白名单”，邮件就能成功被找回。
/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"/>
方法2
1
可以使用其他QQ邮箱给没有接收到邮件的QQ邮箱发送邮件，如果有收到。可能是对方的邮件还没有成功发送，请联系对方发件人核实，例如对方已经退信。
/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"/>
方法3
1在“收件查询”的页面中还有一个“收不到来信？我要投诉”的提示，从这里点击进入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填写好相关信息，点击发送报告，反馈即可。
/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"/>
热心网友
时间：2023-10-20 13:31
设置全开启，正常？却收不到。我不信。是
邮箱
联系人
的
邮件
，还是
陌生人
发的邮件，还是激活邮件？说详细点儿。
热心网友
时间：2023-10-20 13:30
首先用此邮箱帐号给自己发一封邮件，如果成功发信并且能够收到该邮件，说明邮箱状态正常。若没有收到邮件，请按以下方法检测：
打开任一浏览器，输入“QQ邮箱”搜索，找到官网入口进入。
/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"/>
2可以扫描二维码，也可以输入账号密码进行登录。
/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"/>
3登录进主页面后，找到下方的“自主查询”选项，点击进入。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"/>
4再进入“收信查询”里查看是否有记录，如果有记录，在操作栏中会显示对应的情况（可能会有被系统拦截、收信规则、黑名单等情况），如下图所示，这里有邮件被系统拦截了。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"/>
5点击右方的“添加到白名单”，邮件就能成功被找回。
/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"/>
方法2
1
可以使用其他QQ邮箱给没有接收到邮件的QQ邮箱发送邮件，如果有收到。可能是对方的邮件还没有成功发送，请联系对方发件人核实，例如对方已经退信。
/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"/>
方法3
1在“收件查询”的页面中还有一个“收不到来信？我要投诉”的提示，从这里点击进入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填写好相关信息，点击发送报告，反馈即可。
/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"/>
热心网友
时间：2023-10-20 13:31
设置全开启，正常？却收不到。我不信。是
邮箱
联系人
的
邮件
，还是
陌生人
发的邮件，还是激活邮件？说详细点儿。
热心网友
时间：2023-10-20 13:30
首先用此邮箱帐号给自己发一封邮件，如果成功发信并且能够收到该邮件，说明邮箱状态正常。若没有收到邮件，请按以下方法检测：
打开任一浏览器，输入“QQ邮箱”搜索，找到官网入口进入。
/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0e2442a7d933c59c923cf8dd1373f083020040"/>
2可以扫描二维码，也可以输入账号密码进行登录。
/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f703011b315f04fa513d2797c58c"/>
3登录进主页面后，找到下方的“自主查询”选项，点击进入。
/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/54fbb2fb43166d22d4deb1174a2309f79152d28c"/>
4再进入“收信查询”里查看是否有记录，如果有记录，在操作栏中会显示对应的情况（可能会有被系统拦截、收信规则、黑名单等情况），如下图所示，这里有邮件被系统拦截了。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c8701d71f16652b7f9e2f0608ff8c"/>
5点击右方的“添加到白名单”，邮件就能成功被找回。
/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/4d086e061d950a7b869cea4706d162d9f3d3c98c"/>
方法2
1
可以使用其他QQ邮箱给没有接收到邮件的QQ邮箱发送邮件，如果有收到。可能是对方的邮件还没有成功发送，请联系对方发件人核实，例如对方已经退信。
/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/43a7d933c5d143e39a40a07ff082025baf0740"/>
方法3
1在“收件查询”的页面中还有一个“收不到来信？我要投诉”的提示，从这里点击进入。/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367aaa65db5e22738bd4b21ce541"/>
2填写好相关信息，点击发送报告，反馈即可。
/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3ac79f3df8dcd1009cdb5ca27e8b4710b8122fe9"/>
热心网友
时间：2023-10-20 13:31
设置全开启，正常？却收不到。我不信。是
邮箱
联系人
的
邮件
，还是
陌生人
发的邮件，还是激活邮件？说详细点儿。
